Atom Bank
General Information
Overview
Atom was the first mobile app only bank to be launched in the UK. It has had over £450m investment in it, including from Spanish bank BBVA and has musician will.i.am as a Strategic Board Advisor
Banking Licence
Atom have their own banking licence which isn’t shared with any other banks
Registration Numbers
Companies House Number: 08632552
Financial Conduct Authority: 661960
Based: Durham
Date Launched: April 2016
FSCS Protected? Yes
Branches: Atom does not have any branches
People of Interest
Head of Savings
Aileen Robertson
Chief Executive
Mark Mullen
Saving Information
No. of Savers
Unknown
Amount of Deposits
£2.15bn as of 31st March 2021
Loan Book
£3bn as at 7th July 2021
Account Opening and Management
How Do I Open a Savings Account
Mobile App
How Do I Manage a Savings Account
Mobile App
Lending Activities
Atom has three lending divisions:
- Mortgages for residential house purchases
- Business loans for commercial property investment, commercial owner-occupied and semi commercial borrowers.
- Portfolio Buy To Let loans for landlords
Reviews
Feefo Reviews
No reviews on Feefo
Trustpilot Reviews
Savings Guru Verdict
Atom were largely out of the savings best buy tables for 2020 but have returned strongly in Q2 2021. Their financial results for 2020 saw them, for the first time, make a small positive net interest margin i.e. they earned more in interest from borrowers than they paid in savings. In its latest capital raise (£40m in April 2021), it noted that it was 'heading to profitability' and expects its results to 31st March 2021 to show a 1% net interest margin.
Despite its savings accounts only being accessible by mobile app, it has some of the highest customer service satisfaction scores in the market.
Contact Information for Atom Bank
Contact Details
Address: PO Box 105, Blyth, NE24 9DU
Telephone: 0333 399 0050
Website: www.atombank.co.uk
Email: customersupport@atombank.co.uk
Open: 8am - 8pm, 7 days a week