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General Information


SmartSave is a trading name of Chetwood Financial Limited, who are a UK licensed bank.  Chetwood specialise in using technology to help consumers underserved by the market e.g. they offer loans to customers where the rate they pay falls, as their credit score improves.

Banking Licence

Chetwood Financial have their own banking licence which isn’t shared with any other banks

Registration Numbers

Companies House Number: 09964966
Financial Conduct Authority: 740551

Based: Wrexham

Date Launched: March 2019

FSCS Protected? Yes

Branches: SmartSave does not have any branches

People of Interest

Head of Savings

Carly Morris

Chief Executive

Andy Mielczarek

Saving Information

No. of Savers


Amount of Deposits

£160m as at 31st March 2021

Loan Book

£182m as at 31st March 2021

Account Opening and Management

How Do I Open a Savings Account


How Do I Manage a Savings Account



Lending Activities

Chetwood reviews customers credit scores every three months and, if their credit score has gone up by 25 points, they will automatically reduce the loan rate by 2%, as long as they are up to date with their repayments


Feefo Reviews

No reviews on Feefo

Savings Guru Verdict

SmartSave made a low key entry to the savings market in March 2019 with just a single 1 Year Fixed Rate Bond.  In May 2020, they launched 2 and 3 Year Fixed Rate Bonds and they have subsequently launched 4 and 5 Year Fixed Bonds.  SmartSave dip in and out of the market but usually offer some of the best rates when their products are available.

The fact that savers cannot contact the Bank by telephone, although you can message them and request a call back, is something we don’t like and hope that they change.

Contact Information for SmartSave

Contact Details

Address: Ellice Way, Wrexham LL13 7YT

Telephone: None



Open: Monday to Friday, 8am – 6pm

About The Savings Guru

We help savers get the best deal for their money by providing unique insight in to the savings market.  We help prospective banks apply for a banking licence and we help build customer services, products and marketing for them.  We also work with existing banks and building societies to improve their savings propositions.  This  insider view of savings means we are uniquely placed to help savers.

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