SmartSave
General Information
Overview
SmartSave is a trading name of Chetwood Financial Limited, who are a UK licensed bank. Chetwood specialise in using technology to help consumers underserved by the market e.g. they offer loans to customers where the rate they pay falls, as their credit score improves.
Banking Licence
Chetwood Financial have their own banking licence which isn’t shared with any other banks
Registration Numbers
Companies House Number: 09964966
Financial Conduct Authority: 740551
Based: Wrexham
Date Launched: March 2019
FSCS Protected? Yes
Branches: SmartSave does not have any branches
People of Interest
Head of Savings
Carly Morris
Chief Executive
Paul Noble
Saving Information
No. of Savers
Unknown
Amount of Deposits
£2.857bn as at 31st March 2024
Loan Book
£1.833bn as at 31st March 2024
Account Opening and Management
How Do I Open a Savings Account
Internet
How Do I Manage a Savings Account
Internet
Lending Activities
Chetwood historically offered dynamic loans to customers but now focuses on mortgages to personal customers.
Reviews
Feefo Reviews
No reviews on Feefo
Trustpilot Reviews
Savings Guru Verdict
SmartSave made a low key entry to the savings market in March 2019 with just a single 1 Year Fixed Rate Bond. In May 2020, they launched 2 and 3 Year Fixed Rate Bonds and they have subsequently launched 4 and 5 Year Fixed Bonds. SmartSave dip in and out of the market but usually offer some of the best rates when their products are available. In October 2024, they launched an easy access account under the Chetwood Bank brand.
The fact that savers cannot contact the Bank by telephone, although you can message them and request a call back, is something we don’t like and hope that they change.
Contact Information for SmartSave
Contact Details
Address: Ellice Way, Wrexham LL13 7YT
Telephone: None
Website: smartsavebank.co.uk
Email: support@smartsavebank.co.uk
Open: Monday to Friday, 8am – 6pm